The Role:

Here at Chamberlain Music we are looking to recruit a new sales advisor. You will be the first port of call for our extensive list of customers both here and abroad and play a crucial role in providing a first class, friendly and professional service.

The job is a brilliant mixture of customer care and support, order processing and data management and above all we are looking for enthusiastic, friendly and polite people to join our small team.

Responsibilities:

• Answering inbound calls and emails
• Providing support and advice on a wide range of musical instruments and equipment
• Processing orders and putting together competitive and informative quotes
• To provide support to all departments, including our retail showroom

Role requirements:

• To be reliable, committed, and enthusiastic
• To ideally have an interest and some knowledge of musical instruments and equipment
• To be highly communicative both in person and via the telephone
• The successful applicant will work in our Haslemere sales office

Benefits:

• Additional day holiday per year of service (capped)
• Wellbeing day
• Life leave day
• Competitive salary and generous staff discount
• Employee Assistance Programme (EAP)
• Company pension scheme
• A friendly and sociable team atmosphere

Additional information

This is certainly a varied role, one which will see you dealing with a wide range of customers – from teachers and musicians to parents and bursars. This may be on the phone but could also be in person. You will be part of a small, friendly, and supportive team with good, on-the-job training provided.

In return, we offer a competitive salary, the opportunity to gain confidence and build a secure knowledge of all things musical, all in a hardworking but fun and relaxed atmosphere.

We are conveniently located a short distance from Haslemere train station. There is also ample parking, and we offer a generous staff discount on our wide range of products.

To apply, please send a completed application form to melanie.harris@frederickhyde.com.