The delivery " service " I considered to be abysmal, and left much to be desired. I had a message from Chamberlain music to say my delivery was at a local shop. I went there in pouring rain to collect it, as storm " Darragh" was just starting to hit us. I was soaked, only to find the shopkeeper did'nt know anything about it, and sent me to another shop to collect it, so I walked there getting even more soaked. This shop did'nt have it either!!! I was fuming. I had no choice but to return home, vowing never to deal with this company again. The next day I had an email telling me my parcel was delivered at the address of the first shop I went to the previous day. I went there again, and yet again it was'nt there! Rhe shopkeeper sent me onto the second shop,just as I was the day before. This time,my parcel was there. By now I had lost complete interest in the whole thing, in fact, the night before I asked Chamberlain music for a refund, and they could have the parcel redirected to themselves,as I was cheesed off with them. They did,'nt seem interested in my proposal, but just kept apologising. Not good enough I'm afraid. I did get what I ordered, thanks to me doing the spade work for the company and the courier. I think the company owe me a refund of some kind.