At Harrow Music Service we are very happy with the instruments we have ordered from Chamberlain and the ease of ordering via the website. The packaging is recyclable with minimal plastic so that is a benefit too. The only area of improvement I can suggest is in the time between ordering and delivery. I appreciate we have ordered instruments at start of academic year - which is a very busy time, but it would be helpful to receive notifications of when deliveries are on the way, or have been delivered. Other than that we know we can rely on Chamberlain for efficient service and good quality instruments.